2001 Conference  |  SAM Home  |  CoB Home
MANAGING IN THE INTERNET AGE

Sunday, March 18, 2001
2:00 pm to 7:00 pm
(Lobby) 		Registration
3:00 pm to 7:00 pm
(Silver) 		SAM Board Meeting
7:30 pm to 8:30 pm
(Reno) 		Welcoming Reception Hosted by the University of Dallas, Graduate School of Management, Irving, Texas
8:30 pm to 9:45 pm
(Elko & Ely) 		Student Orientation (Case Competition Schedule Determined at this Meeting)**

** = Refers to sessions of special interest to students

Monday, March 19, 2001
7:30 am to 3:00 pm
(Lobby) 		Registration
7:00 am to 8:00 am
(Copper) 		Case Competition Judges Breakfast and Briefing
8:00 am to 9:15 am
(Reno)
 "Conference Opening and Welcome"
Moustafa H. Abdelsamad, Texas A&M University-Corpus Christi
SAM President and 2001 Conference Chair

"A Management Perspective for an Internet Age"
Tieman H. Dippel, Jr., Chairman of the Board, Brenham Bancshares & Brenham National Bank
9:15 am to 10:15 pm Concurrent Sessions
Session A

(Silver)		 Chair: Donald R. Burke, Villanova University

» "An Evaluation of Retraining Programs for Dislocated Workers in the Airline Industry"
Michael H. Deis, Clayton College & State University
Janice S. Scott, East Georgia College
Discussant: Uldarico R. Dumdum, Binghamton University

» "Firm Resources and Information Technology"
Ji Li, Hong Kong Baptist University, Hong Kong
Kevin C.K. Lam, The Chinese University of Hong Kong
Victor K.L. Leung, The Chinese University of Hong Kong
Kok S. Kwong, The Chinese University of Hong Kong
Discussant: Gail M. Zank, Texas A&M University
Session B

(Elko)

 Chair: Tito Guerrero III, University of Southern Colorado

» "The Effects of Organizational Career Management on Organizational Commitment, Career Satisfaction, and Performance in China"
Long Lirong, Central China Normal University, China
Discussant: Sue A. Blanshan, Birmington-Southern College

» "Primary Network Content: An Evaluation of the Members of the Network and the Informational Resources They Bring to the Network"
Olukemi O. Sawyerr, California State University, Long Beach
Discussant: Fliz Tabak, Towson University
Session C

(Ely)

 Chair: Paula Ann Hughes, University of Dallas

» "An Empirical Demonstration of E-Commerce"
Russ Ray, University of Louisville
Discussant: James L. Alves, Johnson & Wales University

» "Internationalizing the Management Curriculum"
James R. Maxwell, Berea College
Martie R. Kazura, Berea College
Donald 
Discussant: Suzette M. Jelinek, Auburn University
Session D

(Goldfield)

 Chair: William M. Fitzpatrick, Villanova University

» "Does Organizational Strategy Drive the Pursuit of Market Orientation? Evidence from the Health Care Industry"
Kamalesh Kumar, The University of Michigan-Dearborn
Discussant: Solomon K. Abraham, University of Florida

» "Strategic Alliances, Boundaryless Organizations, and Ethical Responsibility"
Anthony J. Daboub, The University of Texas at Brownsville and Texas Southmost Donald L. Westerfield, Webster University
Discussant: Nagaraj Sivasubramaniam, Binghamton University
Session E

(Tonopah)

 Chair: Thomas L. Wheelen, University of South Florida

» "Leadership Aspirations and Challenges of Christian College and University Business Deans and Chairs"
Robert H. Roller, LeTourneau University
Steven L. Bovee, Roberts Wesleyan College
Brett K. Andrews, LeTourneau University
Discussant: Nicolae A. Bibu, University of West Florida

» "Business Metrics: A Strategic Approach"
Amir M. Hormozi, Texas A&M University-Corpus Chrsiti
Kendra L. Fowler, Flusche, Van Beveren, Kilgore, P.C.
Diane K. Lawrence, Salomon Smith Barney Inc.
Discussant: Kamal D. Parhizgar, Texas A&M International University
Session F

(Reno)

 Chair: Cliff Doubek, SAM Board

» "Internet Privacy: Individual Rights and the Common Good"
Rogene A. Buchholz, Loyola University New Orleans
Sandra B. Rosenthal, Loyola University New Orleans
Discussant: Mary M. Albrecht, Maryville University Saint Louis

» "Work Addiction in the Internet Age"
Bonnie E. Garson, Reinhardt College
Discussant: Susan Cable, City of Corpus Christi
9:15 am to 5:00 pm
(Parlors B, C, & D)
 Student Case Competition Presentations as Per Schedule Determined on 3/18/2001
10:15 am to 10:45 am
(Foyer C)		 Networking Break
10:45 am to 11:45 am Concurrent Sessions
Session A

(Silver)

 Chair: Edward L. Powers, University of North Carolina at Pembroke

» "Strategic Knowledge Management: An Integrative Framework"
Alen Badal, Stockton Unified School District
Discussant: Olukemi O. Sawyerr, California State University, Long Beach

» "Knowledge Management in the Internet Age"
Walter Dunajick, Florida Agency for Health Administration
Discussant: Michael E. Thorn, GlobaLink Consulting
Session B

(Elko)

 Chair: William A. Newman, Texas A&M International University

» "Diversity and Multicultural Management: A Case of Employing Focus Group Method to Unfreeze Diversity Personnel Perceptions"
Don R. Swanson, Monmouth University
Discussant: Crystal L. Owen, Wright State University

» "Web Site Recruitment Characteristics: America's Best Versus America's Biggest"
Thomas S. Brice, General Motors Corporation
Marie Waung, University of Michigan-Dearborn
Discussant: Suzette M. Jelinek, Alabama Cooperative Extension System
Session C

(Ely)

 Chair: Rogene A. Buchholz, Loyola University New Orleans

» "Human Behavior in the Context of Training: An Overview of the Role of Learning Theories as Applied to Training and Development"
Mohammed S. Chowdhury, Monroe College
Discussant: Amie Devero, Framework Consulting, Inc.

» "A Competing Values Model to Test Alignment Theory: A Theoretical Approach"
Isabel Sanchez Quiros, Universidad Complutense de Madrid, Spain
Discussant: Ping Deng, Eastern Oregan University
Session D

(Goldfield)

 Chair: Jeff Guiler, Robert Morris College-Moon Campus

» "Gender Wage Gap: Differences in Pay Between Men and Women"
James R. Maxwell, Berea College
Discussant: Darla Domke-Damonte, Coastal Carolina University

» "The Choice of Employment Contracts and Human Resource Strategies: An Eclectic Approach"
Nagarajan Ramamoorthy, Marymount University
Subodh P. Kulkarni, Howard University
Discussant: James L. Alves, Johnson & Wales University
Session E

(Tonopah)

 Chair: R. Clifton Poole, The Citadel

» "Financial Management in a Changing Environment: Internet Banking"
John R. Patton, Florida Institute of Technology
Discussant: John Hafer, University of Nebraska at Omaha

» "Socially Responsible Investing: Putting Your Morals Where Your Money Is"
Aimie M. Wilgor, Ohio Northern University
Discussant: Kamal D. Parhizgar, Texas A&M International University
Session F

(Reno)

 Chair: S. G. "Bud" Fletcher, Lancaster Electric, Inc.

» "Making Your Company Market Oriented: How Important are the Attitudes of Your Top Management Team"
Kamalesh Kumar, The University of Michigan-Dearborn
Discussant: David J. Wolshon, Baker College

» "Trends in Marketing Tourism Online: Insights From the Canadian Rockies"
Simon Hudson, University of Calgary, Canada
Norma Lang, World Web Technologies, Canada
Discussant: Zafar A. Bokhari, Chicago State University
11:45 am to 1:30 pm

(Andreotti's)

 Luncheon & Awards
"Managing a University in the Internet Age"
Tito Guerrero, III, President, University of Southern Colorado
1:30 pm to 2:30 pm Concurrent Sessions
Session A

(Silver)

 Chair: James R. Maxwell, Berea College

» "Comparable Effects from Web-Based Business Education"
Tish Matuszek, Troy State University
W. Jerome Bibbins, Troy State University
Discussant: David W. Hays, Central Michigan University

» "Strategic Planning Among Colleges and Universities: An Empirical Study"
Donna L. Johnson, Francis Marion University
Fred R. David, Francis Marion University
Discussant: Alen Badal, Stockton Unified School District
Session B

(Elko)

 Chair: Allen L. Kruger, Johnson & Wales University

» "Dot Com Companies: Are They All A Hype?"
Sam Nataraj, Texas A&M University-Corpus Christi
Jim Lee, Texas A&M University-Corpus Christi
Discussant: Russ Ray, University of Louisville

» "Instilling Consumer Confidence in E-Commerce"
Katy Peeples, Texas A&M University-Corpus Christi
Discussant: Shahriar Mostashari, Campbell University
Session C

(Ely)

 Chair: R. Clifton Poole, The Citadel

» "A Cost-Benefit Analysis of the Future of Affirmative Action"
Edward L. Powers, University of North Carolina at Pembroke
Discussant: R. Clifton Poole, The Citadel

» "The Impact of Organizational Climate on the Utilization of Several Accounting Information Systems in Minority-Owned Businesses"
Gloria Clark, Winston-Salem State University
Discussant: George Wagman, Texas A&M University-Kingsville
Session D

(Goldfield)

 Chair: Sue A. Blanshan, Birmington-Southern College

» "A Dynamic Model of Organizational Change: Strategic and Organizational Determinants"
Ana Maria Romera Martinez, Universidad Complutense de Madrid, Spain
Discussant: Dana G. Matherly, National Aeronautics and Space Administration

» "Direct Access to Deep and Pervasive Change in Corporate Culture: Public Coaching Yields Leveraged Learning"
Amie Devero, Framework Consulting, Inc.
Francis Wade, Framework Consulting, Inc.
Discussant: Anthony J. Daboub, The University of Texas at Brownsville and Texas Southmost College
Session E

(Tonopah)

 Chair: William Shannon, Saint Mary's College

» "Doing Business in Latin America: Understanding Cultural Differences in Perceptions of Female Expatriates"
Crystal L. Owen, Wright State University
Robert F. Scherer, Wright State University
Discussant: R. Andrew Schaffer, Indiana University Purdue University, Indianapolis

» "Nafta.Com"
James L. Alves, Johnson & Wales University
Discussant: Richard Peregoy, University of Dallas
Session F

(Reno)

 Chair: Uldarico R. Dumdum, Binghamton University

» "The Future of Electronic Commerce: An Examination of Internet Privacy and Security, the 'Digital Divide,' and Employment"
Carlyn Obringer, Salem Teikyo University
Discussant: Sean Chen, College of Charleston

» "Developing Stat: B2B Exchanges in the Health Care Marketplace"
David C. Wyld, Southern Louisiana University
Discussant: Amir Hormozi, Texas A&M University-Corpus Christi
2:30 pm to 3:30 pm Concurrent Sessions
Session A

(Silver)

 Chair: Chigbo Ofong, Savannah State University

» "Small Business Owner Succession Planning: An Empirical Study"
Forest David, Francis Marion University
Don Kelley, Francis Marion University
Fred R. David, Francis Marion University
Discussant: James R. Maxwell, Berea College

» "Factors Affecting Small Businesses' Success in E-Commerce"
William LaFief, Frostburg State University
JoAnna Shore, Frostburg State University
Amit Shah, Frostburg State University
Discussant: Robert J. Vokurka, Texas A&M University
Session B

(Elko)

 Chair: Linda McCallister, University of Texas Pan American

» "Schools of Thought in Strategic Management: An Attempt at Integration to Meet the Criteria of Legitimization and Classification"
Rangamohan V. Eunni, Boston University
U. Srinivasa Rangan, Babson College
Discussant: Michele A. Govekar, Ohio Northern University

» "Strategies for Building the Organization's Intellectual Capital"
Ignatius Yacoub, Loma Linda University
Discussant: Nagarajan Ramamoorthy, Marymount University
Session C

(Ely)

 Chair: Bonnie E. Garson, Reinhardt College

» "Entrepreneurship in High-Tech and Knowledge-Based Sectors: How Does it Work?"
Patrizia Venturelli Christensen, The Aarhus School of Business, Denmark
John Parm Ulhoi, The Aarhus School of Business, Denmark
Helle Neergaard, The Aarhus School of Business, Denmark
Discussant: Clarence Hardy, DQC Consultants, Inc.

» "The Microsoft .NET Framework and Its Effect on Application and E-Commerce Systems"
William A. Newman, Texas A&M International University
Robert Blatz, University of Connecticut/Hartford
Discussant: JoAnna Burley Shore, Frostburg State University
Session D

(Goldfield)

 Chair: Kamalesh Kumar, The University of Michigan-Dearborn

» "Organizational Capabilities Influencing E-Business Integration in Brick and Mortar Companies"
Nancy A. Rauseo, Nova Southeastern University
Discussant: Florence Y. Kailiwai-Barnett, Embry-Riddle Aeronautical University

» "Decision-Making Through Web Technology as a Competitive Advantage"
Mohamed A. S. Latib, DeSales University
Discussant: Mohsen Modarres, University of Puget/and Technology Consulting Group
Session E

(Tonopah)

 Chair: Robert N. McGrath, Embry-Riddle Aeronautical University

» "Delete it? Read it? Believe it?-What to Do With E-Mail?"
Francis M. Frey, The University of Virginia's College at Wise
Christopher F. Achua, The University of Virginia's College at Wise
Discussant: Thomas S. Brice, General Motors Corporation

» "Creating a Distance Learning Technology Strategy: Guideposts From a Survey of Potential Students"
Eric H. Kessler, Pace University
Edward W. Christensen, Monmouth University
Uzoamaka P. Anakwe, Pace University
Discussant: Sam Nataraj, Texas A&M University-Corpus Christi
3:30 pm to 4:00 pm
(Foyer C)		 Networking Break
4:00 pm to 5:30 pm Concurrent Sessions
Session A

(Silver)

 Chair: Dana G. Matherly, National Aeronautics and Space Administration

» "Multinational Paradigm of Knowledge Management"
Kamal D. Parhizgar, Texas A&M International University
Discussant: Sara Bliss Kiser, Alabama State University

» "Delimiting and Operationalizing the Space Construct of Team Effectiveness"
Maria Isabel Delgado Pina, Unidersidad Complutense de Madrid, Spain
Discussant: Crystal L. Owen, Wright State University
Session B

(Elko)

 Chair: David C. Wyld, Southern Louisiana University

» "Planning in the Architectural/Engineering Organizations in the Middle East: Applied Study in Iraq & Jordan"
Nazaneen I. Ali, Foreman Architect Engineers
Discussant: Edward W. Christensen, Monmouth University

» "A Cultural-Based Approach to Management of Privatized Companies in a Transition Economy: Romanian Case"
Nicolae A. Bibu, University of West Florida
Discussant: Alen Badal, Stockton Unified School District

» "Investment Decisions in Egyptian Stocks"
Galal I. El-Abd, Arab Academy for Science and Technology, Advanced Management Institute, Alexandria, Egypt
Mohamed El-Hennawi, Arab Academy for Science and Technology, Advanced Management Institute, Alexandria, Egypt
Discussant: John R. Patton, Florida Institute of Technology
Session C

(Ely)

 Chair: Anthony J. Daboub, The University of Texas at Brownsville and Texas Southmost College

» "The Effect of Production Planning Practices on Manufacturing Performance in the Egyptian Textile Industry"
M. Tawfik Mady, Kuwait University, Kuwait
Discussant: Robert J. Vokurka, Texas A&M University

» "Facing the Challenges of E-Government: A Case Study of the City of Corpus Christi, Texas"
Daniel J. Jorgensen, Texas A&M University-Corpus Christi
Susan Cable, City of Corpus Christi
Discussant: Walter Dunajick, Florida Agency for Health Administration
Session D

(Goldfield)

 Chair: Thomas L. Wheelen, University of South Florida

» "Perceptions of Faculty Member and Department Chair Conflict Resolution in Higher Education: A Contrasting of Systems"
Glenn Thiel, Robert Morris College
Discussant: Tammy Prater, Alabama State University

» "Contemporary Arts Management - A 21st Century Model"
Susan Eisner, Ramapo College of New Jersey
Discussant: Martie R. Kazura, Berea College

» "Lies, Lies, and More Lies"
Tammy Prater, Alabama State University
Sara Bliss Kiser, Alabama State University
Discussant: Francis M. Frey, The University of Virginia's College at Wise
Session E

(Tonopah)

 Chair: Don R. Swanson, Monmouth University

» "Job Satisfaction: An Assessment of the Managers in a Petroleum Organization"
Talal F. Al-Azimi, Environment Public Authority, Kuwait
Anastasia Bankova, Sofia University "St. Kl. Ohridski," Bulgaria
Aijaz Ahmad, Environment Public Authority, Kuwait
Discussant: Tish Matuszek, Troy State University

» "Banking Service Quality and Positioning"
Mosad Zineldin, Vaxjo University, Sweden
Torbjorn Bredenlow, Vaxjo University, Sweden
Discussant: James R. Calvin, Johns Hopkins University

» "Pakistan's Economic Development Solution: Food Processing Integrated Small Industry With Domestic and Global Marketing Approach"
Zafar A. Bokhari, Chicago State University
Discussant: Chigbo Ofong, Savannah State University
Session F

(Reno)

 Chair: Benhaz Z. Quigley, Prince George's College

» "Organizing a SAM Student Chapter as a Mandatory Class Project: Problems, Resolutions, and Prescriptions"
R. Andrew Schaffer, Indiana University Purdue University, Indianapolis
Nathan Love, Indiana University Purdue University, Indianapolis
Discussant: Gwen Rivkin, Cardinal Stritch University

» "Bridging the Generation Gap: A Prerequisite for Successful Management"
George Wagman, Texas A&M University-Kingsville
Claudia Castillo, Texas A&M University-Kingsville
Neal VanZante, Texas A&M University-Kingsville
Discussant: Thomas Martin, University of Nebraska at Omaha

» "Violence in the Workplace: Will it Ever End?"
George Stevens, Kent State University
Discussant: Allen L. Kruger, Johnson & Wales University

Tuesday, March 20, 2001
7:30 am to 1:00 pm
(Registration)
 Registration
8:15 am to 9:15 am Concurrent Sessions
Session A

(Silver)

 Chair: Frank Berdan, Jr., SAM

» ."Responding to Recession and Preparing for Recovery"
John A. Pearce II, Villanova University
William M. Fitzpatrick, Villanova University
Discussant: Kevin Clark, Bentley College

» "Banner Ads in Online Advertising"
Elizabeth Combs, Texas A&M University-Corpus Christi
Discussant: Ralph Foster, Auburn University
Session B

(Elko)

 Chair: S. G. "Bud" Fletcher, Lancaster Electric, Inc.

» "Street Registration and Community Bank Management"
Joe James, Sam Houston State University
James Bexley, Sam Houston State University
Balasundram Maniam, Sam Houston State University
Discussant: John A. Seeger, Bentley College

» "Corporate Governance--Selection and Evaluation of Bank Directors"
James Bexley, Sam Houston State University
Joe James, Sam Houston State University
Balasundram Maniam, Sam Houston State University
Discussant: Kamal D. Parhizgar, Texas A&M International University
Session C

(Ely)

 Chair: William Shannon, Saint Mary's College

» "Constructionism--Integrating Web Support Services Into the Learning Process"
Pat LeMay Burr, University of the Incarnate Word
Annette E. Craven, University of the Incarnate Word
Discussant: LaVerne Lindsey, University of Tennessee

» "Establishing a Web Site for Business Communication Teaching From a Knowledge Management Perspective"
T. S. Li, Sultan Qaboos University, The Sultanate of Oman
Discussant: Anthony D. Wilbon, Morgan State University
Session D

(Goldfield)

 Chair: Balasundram Maniam, Sam Houston State University

» "The Trend and Future Direction of Enterprise Integration: ERP and EAI"
Jinyoul Lee, University of Nebraska-Lincoln
Soongoo Hong, Texas A&M International University
Discussant: Nancy A. Rauseo, Nova Southeastern University

» "Implications of Electronic Commerce in Supply Chain Management: A Resource Perspective"
Howard S. Rasheed, University of South Florida
Scott Geiger, University of South Florida
Discussant: Mysore Ramaswamy, Southern University
Session E

(Tonopah)

 Chair: Amir Hormozi, Texas A&M University-Corpus Christi

» "Campus Recycling Program"
Scott Hammersmith, Ohio Northern University
Discussant: Edmund R. Gray, Loyola Marymount University

» "Assessing Group Effectiveness in Student Project Teams: The Relationship of Group Behaviors to Team Outcomes"
Linda Lerner, Tennessee Technological University
Rodley Pineda, Tennessee Technological University
Christine Miller, Tennessee Technological University
Discussant: Fred R. David, Francis Marion University
Session F

(Reno)

 Chair: Thomas B. Wilson, SAM Board

» "The Role of the Salesperson in E-Commerce: Emerging Leader or Dying Breed?"
Mary M. Albrecht, Maryville University Saint Louis
Frank Dries, Maryville University Saint Louis
Madeleine Tatum, Tatum Communications
Discussant: Margaret A. Klayton-Mi, Mary Washington College

» "Social Marketing to Include the Internet: A Value-Added Way of Doing Business"
Suzette M. Jelinek, Alabama Cooperative Extension System
Discussant: Simon Hudson, University of Calgary, Canada
9:15 am to 10:15 am Concurrent Sessions
Session A

(Silver)

 » "Deaning in the Internet Age"
Moustafa H. Abdelsamad, Texas A&M University-Corpus Christi
Berkwood Farmer, Longwood College
Khosrow Fatemi, San Diego State University Imperial Valley
Ronald D. McNeil, University of Massachusetts Dartmouth
George E. Stevens, Kent State University
Session B

(Elko)

 Chair: Joe James, Sam Houston State University

» "Courting the Future: Technological Forecasting"
Michael E. Thorn, GlobaLink Consulting
Maria Henry, Nova Southeastern University
Discussant: Michael H. Deis, Clayton College & State University

» "Electronic Trading and Its Significance"
Balasundram Maniam, Sam Houston State University
James Bexley, Sam Houston State University
Joe James, Sam Houston State University
Discussant: Sam Nataraj, Texas A&M University-Corpus Christi
Session C

(Ely)

 Chair: S. G. "Bud" Fletcher, Lancaster Electric, Inc.

» "The Good, The Bad, and The Ugly of Incorporating 'My Fair Lady' in the Workplace"
Dennis Reynolds, Cornell University
Discussant: Ignatius Yacoub, Loma Linda University

» "Coping with Complexity in the Internet Age: Three Steps to Sanity"
Dorothy Russel, Business Systems Modelling
Discussant: Daniel J. Jorgensen, Texas A&M University-Corpus Christi
Session D

(Goldfield)

 Chair: Mohamed A. Latib, DeSales University

» "Organizational Quality Management: An Empirical Investigation in India"
Bharat A. Jain, Towson University
Filiz Tabak, Towson University
Discussant: Solomon K. Abraham, University of Florida

» "Contingency Management Style of Japanese MNCs Among 58 Countries"
Hirohisa Nagai, University of Tsukuba, Japan
Discussant: Peter Banfe, Ohio Northern University
Session E

(Tonopah)

 » "Better Resumes and the Job Search"**
Tammy Prater, Alabama State University
Session F

(Reno)

 Chair: James Bexley, Sam Houston State University

» "Classroom Synergy in Cyberspace: Myth or Possibility?"
Maureen Lane-Maher, National-Louis University
Hanna Ashar, National-Louis University
Discussant: Annette E. Craven, University of the Incarnate Word

» "Using Peer Review to Grade Case Presentations in Capstone Business Strategy Classes: Is There Really Bias?"
Darla Domke-Damonte, Coastal Carolina University
Robert Nale, Coastal Carolina University
James Eason, Coastal Carolina University
Discussant: Katy Peeples, Texas A&M University-Corpus Christi
10:15 am to 10:45 am
(Foyer C)		 Networking Break

 
10:45 am to 11:45 am
(Reno)
 "Leadership Competencies Needed for Success in Internet Based Companies"
Christopher Musselwhite, CEO, Discovery Learning
11:45 am to 1:30 pm
 Lunch on Your Own
1:30 pm to 2:30 pm Concurrent Sessions
Session A

(Silver)

 Chair & Discussant: George E. Stevens, Kent State University

» "Not Enough Customers: Competition Wars in Online Education"
LaVerne Lindsey, University of Tennessee

» "Degrees for Sale: For-Profit Online Education"
Linda McCallister, University of Texas Pan American

» "Who Will Survive?: Online Education and the Small College"
Jack Anderson, Christopher Newport University
Session B

(Elko)

 Chair: Michael H. Deis, Clayton College & State University

» "Strategic Reengineering: Integrating Data Warehousing and Simulation Techniques"
Mohsen Modarres, University of Puget Sound/ and Technology Consulting Group
Ali Bahrami, Boeing Company
Discussant: Amit Shah, Frostburg State University

» "The Effect of Internet Usage on Cooperation and Performance in Small Hotels"
Darla Domke-Damonte, Coastal Carolina University
Virginia Levsen, Coastal Carolina University
Discussant: Clarence Hardy, DQC Consultants, Inc.
Session C

(Ely)

 Chair: Jerry Koehler, The University of South Florida

» "Critical Success Factors in E-Business"
Robert J. Vokurka, Texas A&M University
Gail M. Zank, Texas A&M University
Discussant: James L. Alves, Johnson & Wales University

» "Relating IPO Performance and Technology Management in High Technology Firms"
Anthony D. Wilbon, Morgan State University
Discussant: John A. Seeger, Bentley College
Session D

(Goldfield)

 Chair: Susan Eisner, Ramapo College of New Jersey

» "Virtual Organizations and Outsourcing: Competitive Intelligence Vulnerabilities and Competitive Counter Intelligence Opportunities"
William M. Fitzpatrick, Villanova University
Donald R. Burke, Villanova University
Discussant: U. Srinivasa Rangan, Babson College

» "Telemanagement: Managing Remote Workers"
Margaret A. Klayton-Mi, Mary Washington College
Discussant: Dennis Reynolds, Cornell University
Session E

(Tonopah)

 » "Better Research to Make an 'A'"**
Sara Bliss Kiser, Alabama State University
Session F

(Reno)

 Chair: Louis R. F. Preysz, III, Flagler College

» "Coworker Helping and Support as Antecedents of Trust in Coworkers and Job Burnout"
Randall P. Settoon, Southeastern Louisiana University
Elyssa Blanton Schultz, Loyola University at New Orleans
Discussant: Joseph A. Petrick, Wright State University

» "Feeling Stressed? Five Steps to Relief"**
William I. Sauser, Jr., Auburn University
Discussant: Rodley Pineda, Tennessee Technological University
2:30 pm to 3:30 pm Concurrent Sessions
Session A

(Silver)

 Chair: Lane D. Sauser, Auburn University

» "Communicating With Business Students Online Versus Onground: The Virtual Difference"
Dana V. Tesone, University of Hawaii
Jane Whitney Gibson, Nova Southeastern University
Charles W. Blackwell, Nova Southeastern University
Richard M. Hodgetts, Florida International University
Discussant: Annette E. Craven, University of the Incarnate Word

» "Mentoring in the Internet Age"
Jane Whitney Gibson, Nova Southeastern University
Dana V. Tesone, University of Hawaii
Charles W. Blackwell, Nova Southeastern University
Discussant: Hanna Ashar, National-Louis University
Session B

(Elko)

 Chair: Mohamed El-Hennawi, Arab Academy for Science and Technology, Advanced Management

» "Waiting for the Enterprise Resource Planning: Activity Based Costing (ABC) and Balanced Scorecard Approach to Implement ERP"
George Joseph, Savannah State University
Asha George, Savannah State University
Chigbo Ofong, Savannah State University
Discussant: James Stewart, Merrimack College

» "Evaluating Internet Business Models: A New Approach"
Nagaraj Sivasubramaniam, Binghamton University
Uldarico R. Dumdum, Binghamton University
Ajay Mishra, Binghamton University
William D. Murry, Duquesne University
Discussant: Maureen Lane-Maher, National-Louis University
Session C

(Ely)

 Chair: Rowland Chidomere, Winston-Salem State University

» "The Corporate Brand: A Strategic Weapon"
Edmund R. Gray, Loyola Marymount University
John M.T. Balmer, University of Bradford Management Centre, United Kingdom
Discussant: Jack Anderson, Christopher Newport University

» "Identification of Key Predictors of Organizational Competitiveness in a Service Organization - An Empirical Study"
Constantine Kontoghiorghes, Oakland University
Nancy Bryant, Oakland University
Discussant: Thomas L. Wheelen, University of South Florida
Session D

(Goldfield)

 Chair: Fred R. David, Francis Marion University

» "Expatriates: Key Factors to Successful Assignments Abroad"
Kella Price, Nova Southeastern University
Discussant: Rodley Pineda, Tennessee Technological University

» "The Development of the Internet in China - Yin and Yang?"
Peter Banfe, Ohio Northern University
Dexter R. Woods, Jr., Ohio Northern University
Discussant: Nicolae A. Bibu, University of West Florida
Session E

(Tonopah)

 Chair: Shahriar Mostashari, Campbell University

» "Service-Learning in the College of Business at Ohio Northern University"
Tara M. Still, Ohio Northern University
Discussant: Catherine Michael, St. Edward's University in Austin

» "A United Way?: The Potential for Applying Business-To-Business Exchange Methods and Models in the Non-Profit Sector"
David C. Wyld, Southeastern Louisiana University
Discussant: Mary Alice Gray Darby, Southern University
Session F
(Reno)
 Student Members Business Meeting**
3:30 pm to 4:00 pm
(Foyer C)
 Networking Break
4:00 pm to 5:30 pm Concurrent Sessions
Session A

(Silver)

 Chair: Mary M. Albrecht, Maryville University Saint Louis

» "Can the Internet Be Used for Legitmate Research? A Study of Airline Economics for the Information Age"
Robert N. McGrath, Embry-Riddle Aeronautical University
Discussant: Donald R. Burke, Villanova University

» "Legal Implications in Choosing and Operating E-Commerce"
Rowland Chidomere, Winston-Salem State University
Paul Cloud, Winston-Salem State University
Discussant: Brett K. Andrews, LeTourneau University

» "Marketing Technology Products in Egypt"
Nadia El-Aref, Alexandria University, Egypt
Discussant: Chigbo Ofong, Savannah State University
Session B

(Elko)

 Chair: Randall P. Settoon, Southeastern Louisiana University

» "Management Educators' Professional Ethics: Internet Age Expectations and Building Association Social Capital"
Joseph A. Petrick, Wright State University
Robert F. Scherer, Wright State University
Discussant: WiseKatrece M. Albert, Southern University

» "Tapping the Productive Potential of eLearning: An eLearning Architecture Framework"
Uldarico Rex Dumdum, Binghamton University
Nagaraj Sivasubramaniam, Binghamton University
Richard Reeves-Ellington, Binghamton University
William D. Murry, Duquesne University
Discussant: Judith Hunt, East Carolina University
Session C

(Ely)

 Chair: John Berry, El Centro College

» "HR-Recruit.Com, A Critical Analysis of Today's Human Resources Management Recruiting Process Utilizing the Internet"
Allen L. Kruger, Johnson & Wales University
Discussant: James R. Calvin, Johns Hopkins University

» "Information Sharing and Open-Book Management: A Paradigm Shift"
Sean Chen, College of Charleston
Dwight M. Owsen, East Tennessee State University
Steven Filling, California State University, Stanislaus
Discussant: Ernest Friday, Florida Atlantic University

» "Design Patterns- A Framework for Knowledge Management in a Case-Based Reasoning Setting"
Sean Chen, College of Charleston
Katrina Ji, Java Software Engineer
Discussant: Ali Nazemi, Roanoke College
Session D

(Goldfield)

 Chair: G. Paul Keddy, Brubacher Excavating, Inc.

» "Manufacturing Strategies and Business Performance Between Large and Small TQM Firms: An Empirical Study of Korean Electronics Industry"
Choong Y. Lee, Pittsburg State University
Discussant: Michael H. Deis, Clayton College & State University

» "B2B E-Commerce: Some Issues Relevant to Manufacturing"
Mysore Ramaswamy, Southern University
Discussant: Leatrice Freer, Pitt Community College
Session E

(Tonopah)

 Chair: Mosad Zineldin, Vaxjo University, Sweden

» "Board Composition and Performance: The Role of Strategy Implementation"
Elena Vazquez Inchausti, Universidad Complutense de Madrid, Spain
Discussant: Richard Bencdetto, Merrimack College

» "Factors That Attract or Deter Dot.Com Employees"
J.S. Ky Suh, Alliant University
Discussant: James E. Skibo, University Of Dallas
Session F
(Reno)
 Student Members Business Meeting (Student Elections for SAM International Board of Directors)
6:30 pm to 9:30 pm

(Tahoe)

 Awards Banquet
» Introductions
Moustafa H. Abdelsamad, SAM International President & CEO, Texas A&M University-Corpus Christi

» "Starting a New Business"
Tony R. Brown, President & CEO, Hearten Medical, Inc.

» 2001 SAM International Awards

Phil Carroll Advancement of Management Award in Strategic Management
Dr. Tony R. Brown, President & CEO, Hearten Medical, Inc.
Phil Carroll Advancement of Management Award in Management Education
Dr. Shunji Mori, Author of The Theory of Corporate Transformation and the Theory of R&D Management, SAM Japan Chapter
Gilbreth Medal
David Ferguson, Economist, Medtronic AVE (Medival Device Manufacturer)
Taylor Key Award
James Meehan, Sr., CEO and Founder, JPM International

» Student Case Competition Winners

» Other Awards

Wednesday, March 21, 2001
8:15 am to 9:15 am Concurrent Sessions
Session A

(Silver)

 Chair: Solomon K. Abraham, University of Florida

» "Seeking the Best of Both Worlds: Synergizing Distance Learning Plus Residential Learning Technologies in Executive MBA Education and Training"
Robert N. McGrath, Embry-Riddle Aeronautical University
Discussant: John Urbanski, Francis Marion Univeristy

» "Differentiation and Positioning Strategies in Web Site Marketing Management"
Rowland Chidomere, Winston-Salem State University
Discussant: David C. Chou, St. Cloud State University
Session B

(Elko)

 Chair: Berkwood Farmer, Longwood College

» "Integrating Distance Learning and Web-Based Instruction in the Curriculum"

Manfred F. Meine, Troy State University
David W. Hays, Central Michigan University
Charles A. Watson, Troy State University
Discussant: William I. Sauser, Jr., Auburn University

» "Technology Across the BBA, MBA, and MAA Curriculum"
Annette E. Craven, University of the Incarnate Word
Robert Caldwell, University of the Incarnate Word
Theresa Tiggeman, University of the Incarnate Word
Discussant: Gwen Rivkin, Cardinal Stritch University
Session C

(Ely)

 Chair: Dorothy Russel, Business Systems Modelling

» "E-Commerce- From the Ground Up: A Study of Management and Organization Principles"
Jerry Koehler, The University of South Florida
Discussant: Minor Peeples III, Standco Industries

» "Toward a Theory of Organizational Creativity and Integrity Capacity in the Internet Age"
Joseph A. Petrick, Wright State University
Scott D. Williams, Wright State University
Discussant: Ernest Friday, Florida Atlantic University
 Session D

(Goldfield)

 Chair: James R. Maxwell, Berea College

» "E-Evolution: Management Challenges at Maturity"
James E. Skibo, University of Dallas
Paula Ann Hughes, University of Dallas
David Gordon, University of Dallas
Discussant: Katy Peeples, Texas A&M University-Corpus Christi

» "Linking Productivity and Quality Performance in a Service Organization"
Constantine Kontoghiorghes, Oakland University
Nancy Bryant, Oakland University
Discussant: Jeff Guiler, Robert Morris College
Session E
(Tonopah)
 » "How to Prepare for SAM Case Competition?"**
James Stewart, Merrimack College
9:15 am to 10:15 am Concurrent Sessions
Session A

(Silver)

 Chair: Shahriar Mostashari, Campbell University

» "Integrating Technology in Teaching: Using Course Web Sites and Internet"
Amit Shah, Frostburg State University
JoAnna Burley Shore, Frostburg State University
Ali Nazemi, Roanoke College
Discussant: Ahmad W. Salam, Widener University

» "Cross Cultural Human Resource Management in the International Airline Industry"
Triant Flouris, Auburn University
Discussant: Zafar A. Bokhari, Chicago State University
Session B

(Elko)

 Chair: Nadia El-Aref, Alexandria University, Egypt

» "Internet Procurement by Corporate Purchasing Agents: Is it all Hype?"
Thomas N. Martin, University of Nebraska at Omaha
John Hafer, University of Nebraska at Omaha
Discussant: James L. Alves, Johnson & Wales University

» "Business-To-Business (B2B) Trade Exchanges"
Michelle Abraham, SUNY Geneseo
Jack Cook, SUNY Geneseo
Joey Rossi, SUNY Geneseo
Discussant: William I. Sauser, Jr., Auburn University
Session C

(Ely)

 Chair: Cliff Doubek, SAM

» "Problems of Small, Rural, and Disadvantaged Businesses"
Mary Alice Gray Darby, Southern University
Katrece M. Albert, Southern University
Discussant: Solomon K. Abraham, University of Florida

» "Strategies for Mid-Sized Businesses Entering Foreign Environment"
David C. Zhang, Antioch University
Discussant: Louis R. F. Preysz III
Session D

(Goldfield)

 Chair: Fahri Karakaya, University of Massachusetts Dartmouth

» "Using Course Web-Sites in Teaching"
Fahri Karakaya, University of Massachusetts Dartmouth
Discussant: Joseph A. Petrick, Wright State University

» "Internet Domain Names Management"
Mary A. Clark, Miami University
David C. Chou, St. Cloud State University
David C. Yen, Miami University
Discussant: Abdel El-Shaieb, San Jose State University
Session E

(Tonopah)

 Chair: Moustafa H. Abdelsamad, Texas A&M University-Corpus Christi

» "Ready or Not, It's Time to Change: An Agricultural Research Organization in the Internet Age"
Lane D. Sauser, Auburn University
Discussant: Constantine Kontoghiorghes, Oakland University

» "Mexican Organizations in Transition"
Jose G. Vargas, Universidad de Guadalajara, Mexico

» "Five Faculty Training Modules"
Michael H. Deis, Clayton College & State University
Discussant: David J. Wolshon, Baker College
10:15 am to 11:30 am
(Silver)
 Conference Critique**
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